Playback Issues

The music stopped or the bot left voice

If playback stops mid-session or the bot drops out of the voice channel:

1. Press Stop, then start again — or run /play and pick a mood. Playback should restart.
2. Still stuck? Disconnect the bot manually: right-click Soncraft in the voice channel, choose Disconnect, then try again.
3. Still not working? Head to the Soncraft Discord and use the Report Issue button so we can dig in.

A couple of cases where leaving is expected:

• Soncraft leaves shortly after the voice channel empties out. Rejoin the channel and press play again.
• Very long sessions end on their own after 12 hours.

Both are by design — see Good to Know for other behaviors that look odd but are normal.

The bot won’t join my voice channel

• Join a voice channel first. Soncraft follows you — it can’t join until you’re in a channel.
• Check the bot’s permissions. It needs View Channel, Connect, and Speak in your voice channel. If one is missing, Soncraft tells you which one when you try to play. Ask a server admin to grant it, then try again.

I picked a mood but nothing plays

• Make sure you picked a module first, then a mood.
• The very first play on a fresh server can take a few extra seconds while Soncraft downloads the music — you’ll see a note if that’s the case. Give it a moment.
• Check /plan. If your free game night is used up this month, you’ll need a Game Night Pack or Unlimited — or wait for the reset on the 1st.

It says I need a home server

Your free game night works in one server — your home server. If you’re playing somewhere else, Soncraft shows a Make this my home server button. Click it, then pick your mood again. If you play in many servers, a Game Night Pack works everywhere without switching.